FAQ

Shipping

Do you offer free shipping?
Yes. We offer free U.S. shipping on every coffee order, with no minimum purchase required.

Do you ship internationally?
Not yet — we currently ship exclusively within the United States.

Our Coffee

Where do your beans come from?
Our current collection features single-origin coffees from Ethiopia, Kenya, Tanzania, Uganda, and Papua New Guinea.

How fresh is the coffee?
We do not stock pre-roasted inventory — we roast frequently in small batches. Read our full Fresh Roast Promise.

How should I brew it?
Most of our single-origin coffees shine with a precision pour-over (like a Hario V60 or Kalita Wave), and many are also excellent as a cold brew. Browse brewers, filters, and accessories in the Ritual collection.

Orders, Returns, and Refunds

What if I'm not happy with my order?
Contact us within 14 days of delivery and we'll make it right with a replacement or refund. See our full Refund Policy.

My order arrived damaged or incorrect — what do I do?
Email primary@drinkoricoffee.com within 7 days of delivery with your order number and a photo, and we'll send a free replacement or issue a full refund.

Discounts

Is there a discount for first-time customers?
Yes — use code NEW2ORI at checkout for 10% off your first order.

Still Have Questions?

Contact us — we aim to respond within 1-2 business days.