Shipping & Returns
Shipping
We offer free U.S. shipping on every coffee order, with no minimum purchase required. Your order ships via our Economy carrier service. We currently ship exclusively within the United States.
Returns & Refunds
We want every cup to meet your expectations. If you're not happy with the quality or freshness of your coffee, contact us within 14 days of delivery at primary@drinkoricoffee.com and we'll make it right with a replacement or refund.
If your order arrives damaged or you received the wrong item, email us within 7 days of delivery with your order number and a photo of the issue — we'll send a free replacement or issue a full refund, no return shipping required.
Because coffee is a perishable food product, we're unable to accept returns of opened bags for reasons other than the quality/damage issues above.
Read our complete Refund Policy for full details.
Questions?
Contact us any time — we aim to respond within 1-2 business days.